AimAlly™ Messaging Program Terms
NOTICE: The AimAlly™ mobile program ("Program") for Aimovig® (erenumab-aooe) is not intended to be a source of medical advice or care. Please contact your healthcare provider if you have any questions about your medical condition, diagnosis, treatment or care.
1. By opting into the AimAlly™ mobile program ("Program"), in which you can receive your Aimovig® Copay Card via text, you consent to receive approximately 5 text messages and/or push notifications per month from EngagedMedia. Such messages may include, but are not limited to, claims reversal notifications, refill reminders, fill confirmation, website information, etc. Your mobile service provider is NOT liable for delayed or undelivered messages.
The Program runs on the short code 246-46. Amgen will not charge you to use this Program; however, your Wireless Service Provider may charge for sending and/or receiving messages and for airtime.
2. To stop receiving text messages, text STOP to 246-46. DOING SO WILL ONLY OPT YOU OUT OF THE AIMOVIG® (erenumab-aooe) MOBILE PROGRAM SMS COMMUNICATIONS; you will remain opted in to any other Amgen text message program(s) to which you separately opted in. You may unsubscribe from the Mobile Wallet SMS Message Program at any time by disabling push notifications. You may unsubscribe from the eCard by removing the eCard from your Mobile Wallet.
3. To request more information or to obtain help, text HELP to 246-46. You can also call customer service at 833-246-6844.
4. You represent that you are the account holder for the mobile telephone number(s) that you provide to opt in to the texting program.
5. You agree to promptly notify Amgen if you change your mobile telephone number. You may notify Amgen of a number change at any time. Opt out of the program by texting STOP to 246-46 and re-enrolling in the program with your new mobile telephone number. You also agree to indemnify Amgen and parties texting on its behalf in full for all claims, expenses, and damages related to or caused (in whole or in part) by your failure to notify Amgen and parties texting on its behalf if you change your telephone number, including but not limited to all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.
6. Message and data rates may apply to each text message sent or received in connection with the texting program, as provided in your mobile telephone service rate plan, in addition to any applicable roaming charges. Charges are both billed and payable to your mobile service provider or deducted from your prepaid account. Amgen does not impose a separate fee for sending text messages.
7. You understand that data obtained from you by Amgen or its partners, in connection with your registration for, and use of, the Program may include, for example, your phone number, related carrier information, device information, and elements of pharmacy claim information. This data may be used to administer this program and to provide program benefits such as savings offers, information about your prescription, refill reminders, as well as program updates and alerts sent directly to your device.
8. You understand that data obtained from you in connection with your registration for, and use of, the Program may include, for example, your phone number, related carrier information, device information, and elements of pharmacy claim information. This data may be used to administer this program and to provide program benefits such as access offers, information about your prescription, refill reminders, as well as program updates and alerts sent directly to your device. Please read Amgen's full Privacy Statement, which is incorporated by reference into these Terms.
9. In addition to the data use practices described in the Privacy Statement, we may send you Offer-related push notifications when your device is in the physical proximity of your pharmacy or healthcare provider. This is done through geofencing technology, which is built in to your device. Your device's location will not be known or tracked by Amgen or its service providers. Nonetheless, you may opt out of geofencing and receiving these notifications at any time by (1) disabling location services for your Mobile Wallet app in your device's settings, (2) disabling notifications (i.e., automatic updates) within the Mobile Wallet app, or (3) removing the eCard from your Mobile Wallet by selecting "Remove Pass" within the Mobile Wallet app.
10. Amgen will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator.
11. The service is available only on these US participating mobile carriers: Verizon Wireless, Sprint, Nextel, Boost Mobile, T-Mobile, AT&T, Alltel, ACS Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, Cellular One of East Central Illinois (ECIT), Cincinnati Bell, Cricket Wireless, C Spire Wireless, Duet IP (AKA Max/Benton/Albany), Element Mobile, Epic Touch, GCI Communication, Golden State Cellular, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular (IVC), Inland Cellular, iWireless, Keystone Wireless (Immix/PC Management), MetroPCS, Mobi PCS, Mosaic Telecom, MTPCS/Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Pioneer, Plateau, Revol Wireless, Rina-Custer, Rina-All West, Rina-Cambridge Telecom Coop, Rina-Eagle Valley Comm, Rina-Farmers Mutual Telephone Co, Rina-Nucla Nutria Telephone Co, Rina-Silver Star, Rina-South Central Comm, Rina-Syringa, Rina-UBET, Rina-Manti, Simmetry Wireless, South Canaan (Cellular One of NEPA), Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, Virgin Mobile, West Central Wireless (includes Five Star Wireless).
12. You acknowledge that the reliability of the timeliness of Program refill notifications depends upon, the information you provide, which includes, but is not limited to, phone number and device information, elements of claims information related to your prescription, and the functionality of your device. Be sure to accurately provide information so you receive notifications on time. This Program is not intended to replace the Patient Instructions for Use and any other information provided to you by your healthcare provider, which are intended to be the sources of information on which you should rely to understand how to use Aimovig®.
13. DISCLAIMER: The Program is provided "as is." Amgen, EngagedMedia and its partners, make no warranties, express or implied, regarding the functionality or accessibility of the Program or the timeliness, contents or reliability of any refill reminders, fill confirmations, claims reversal notifications or any other SMS messages or push notifications, and expressly disclaim any implied warranty of merchantability or fitness for a particular purpose. To the maximum extent permitted by law, Amgen, and its partners hereby disclaim and will not be liable for any direct, indirect, consequential, special, incidental, punitive or any other damages or injury arising from or relating in any way to your use of the Program, including but not limited to any costs or expenses or loss of insurance coverage for Aimovig® resulting from non-receipt or untimely receipt of any notifications or inaccessibility of the Program.
14. Amgen may suspend or terminate your receipt of text messages if it believes you are in breach of these Mobile Program Terms and Conditions. Your receipt of text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Amgen reserves the right to modify or discontinue, temporarily or permanently, all or any part of the text messaging services you receive, with or without notice.
15. Amgen may revise, modify, or amend these Mobile Program Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to Amgen's website. You agree to review these Mobile Program Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive text messages and include the eCard on your Mobile Wallet will indicate your acceptance of those changes.