Ngenla Text Reminder PROGRAM TERMS AND CONDITIONS

  1. By opting into the Ngenla Text Reminder Program (the “Program”), you consent to receive approximately 6 text messages and/or push notifications per month from Pfizer Inc and/or EngagedMedia. Such messages may be marketing or non-marketing messages and may include, for example, patient education materials, surveys, prescription reminders, and prescription savings opportunities and coupons and sent using an automatic system. Carriers are NOT liable for delayed or undelivered messages. You understand that providing this consent is not required or a condition of purchasing any product or services.
  2. To stop receiving text messages, text STOP to 46286 or the short code from which you received a message. DOING SO WILL ONLY OPT YOU OUT OF THE NGENLA TEXT REMINDER PROGRAM; you will remain opted into any other Pfizer Inc. program(s) to which you separately opted into. If enrolled in push notifications, you may unsubscribe at any time by going into the digital wallet on your device and disabling push notifications in the digital wallet program pass or by removing the digital wallet Program pass from your device.
  3. To request more information or to obtain help, text HELP to 46286 or the short code from which you received a message. You can also call customer service at 1-800-645-1280.
  4. By opting in to the Program, you also agree to sharing your phone number with EngagedMedia for the purpose of enrolling you into the text program.
  5. You agree to Pfizer’s Privacy Policy, available at www.Pfizer.com/privacy, which is hereby incorporated as part of these terms. SMS Privacy Policy: Personal information obtained from you in connection with this SMS texting program will not be shared with any third parties for their marketing purposes.
  6. You represent that you are the account holder for the mobile telephone number(s) that you provide to opt-in to the texting program. You are responsible for notifying Pfizer Inc. immediately if you change your mobile telephone number. You may notify Pfizer Inc. of a number change by re-enrolling in the program.
  7. Message and data rates may apply to each text message sent or received in connection with the texting program, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. Charges are both billed and payable to your mobile service provider or deducted from your prepaid account. Pfizer Inc. does not impose a separate fee for sending text messages.
  8. Data obtained from you in connection with this Short Message Service (SMS) texting program may include your telephone number; your carrier’s name; and the date, time, content of your messages, and device information. Pfizer Inc. may use this information to contact you and to provide the services you request from us.
  9. For information on data collection and use, please read our full corporate Privacy Policy www.Pfizer.com/privacy, which is incorporated by reference into these Terms.
  10. Neither Pfizer Inc. nor EngagedMedia will be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. Carriers are not liable for delayed or undelivered messages.
  11. The service is available only on these US participating mobile carriers: AT&T, Verizon Wireless, Sprint, T-Mobile USA, Indigo Wireless, MetroPCS, Bluegrass Cellular, Illinois Valley Cellular, Viaero Wireless, Pine Belt, GCI Communications, Nex Tech Communications, Shelcomm, Duet Wireless, Inland Cellular, James Valley Cellular (JVC), Standing Rock Telecom, Cross Wireless, Northwest Missouri Cellular, Alaska Communications Systems (ACS), Thumb Cellular, Carolina West Wireless, Union Telephone, MTPCS Cellular One (Cellone Nation), Cordova, Copper Valley Telecom, ASTAC, Rural Independent Network Alliance (RINA), West Central Wireless, Chat Mobility, SouthernLINC, Panhandle Wireless, Cellcom, Truphone, Google Voice, United Wireless, bandwidth.com (includes Republic Wireless), Altice Mobile, Atlantic Tele-Network International (ATNI), Brightlink, Inteliquent, Aerialink, Blue Wireless, Chariton Valley Cellular, Digital Communications Consulting, TextMe, Pioneer Cellular, East Kentucky Network (Appalachian Wireless, Limitless Mobile, Cellular One of N.E. Arizona, Nemont US UMTS, Nemont CDMA, MTA Wireless/Matanuska Kenai, Pine Cellular, Triangle Wireless, Telnyx, Enflick, C Spire Wireless (aka Cellular South), Virgin Mobile, Boost Mobile, United States Cellular Corp.
  12. You agree to indemnify Pfizer Inc. and EngagedMedia in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify us if you change your telephone number, including but not limited to all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.
  13. Pfizer Inc. may suspend or terminate your receipt of text messages if it believes you are in breach of these SMS Terms and Conditions. Your receipt of text messages is also subject to termination in the event that your mobile telephone service terminates or lapses.
  14. Pfizer Inc. may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to Pfizer Inc.’s website. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive text messages will indicate your acceptance of those changes.

 For more information call 1-800-645-1280, visit Pfizer.com, or visit the Ngenla website at www.ngenla.com. PO Box 220746, Charlotte, NC 28222-0746.



        


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 July, 2025 PP-SMT-USA-0561
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